Call or Text us at 575 - 652 0918

Home » FAQ

FAQ

How long does carpet take to dry?

Usually carpets will dry in 4 to 6 hours. Certain conditions such as high humidity or heavy soiling or really thick carpet may cause the carpet to take longer to dry. We recommend running any ceiling fans and opening windows you have to help speed up drying time.

How long do I have to stay off the carpet after the cleaning is done?

We recommend as little traffic as possible while the carpet is drying but if you need to walk on the carpet you can, preferably with clean shoes. Remember also that if you walk on wet carpet your feet will get wet and when you step onto a hard surface such as tile, hardwood, or any similar surface it will be slippery.

How often should I clean my carpet?

It will vary from house to house, we recommend at least a yearly cleaning and more often if needed. Homes with pets, children, smokers or high amounts of traffic we recommend cleaning every 6 months.

 Do you move furniture?

Upon request we will move and clean under easily movable furniture. We will move items such as sofas, chairs, coffee tables, end tables, and night stands.. We ask that you remove any items from the tops of any tables you would like us to move prior to our arrival. We do not move items such as beds, dressers, heavy desks, china cabinets, electronics, or anything easily breakable.

Do you include stain removal?

Most times stains come right out with our pre-treatment and spotting procedures included in the price of the cleaning. For stains that don’t come out we will use the appropriate spotters and do our best to remove them.

We make every effort to remove all the stains but unfortunately some stains just will not come out. For any stains that are not removable we offer carpet repair services including cutting out stains and patching new carpet in (either taken from remnants you have or possibly taking a small piece of carpet from a closet or other inconspicuous area with your approval.) Any repairs are done at an additional cost.

Some stains such as red stains, paint, and wax require extra time and attention. In the case that there are extensive stains requiring extended amounts of time there will be an additional charge which will be discussed during the pre-inspection before any work is done.

What is the size limit for a room of carpet before the price goes up?

200 square feet. If a room is larger than 200 square feet the price will be pro-rated accordingly.

Comments are closed.